We had an amazing experience with Elevated Roofing. The entire process was seamless. They did exactly what they promised without a hitch. From the initial meeting with Kenny to the last meeting with Kenny and the continuous follow up to make sure everything was done to our satisfaction. I would use them and recommend them to anyone. We interviewed three different roofers and what sold us was Kenny came in with roof samples, colors, warranty, options, and much more. They had their their ducks in a row and very organized. Thank you Elevated!
From the estimate gathering phase to project completion I was in the loop with extremely accurate and timely communication. The workmanship from Elevated was fantastic. I would highly recommend and will definitely use again if needed!
I have used Elevated Roofing for service on my residential roof for separate issues twice and I highly recommend them. In the recent issue, Fidel and Martin were exceptional. Courteous, professional, knowledgeable and quick to respond. They know their business and treat customers like friends. From the initial contact to the completed work, Elevated Roofing exceeds expectations. I have only one company for my roofing needs-Elevated Roofing!
The Elevated Roofing team did an outstanding job from beginning to end with the work on our home. They offered guidance with color selection, kept the process simple, and followed through with a final clean up and inspection. Their professionalism remained constant throughout the process and we love the end product. Thanks Elevated Roofing!
Had a bad hail storm that damaged the entire roof, windows, gutters and fence. We did not know what to do. My friend recommended us to Isaac Price from Elevated Roofing. I’m so glad that I made that first call! Isaac is very patient and will explain in detail everything to you so you would understand. First initial meeting was great…we walked through the property…he even noticed things that we did not! He even came out to meet with the insurance adjuster and walked the property with him! He is very good with the insurance adjusters. He goes out of his way to help you and your home…all the way till the end. We replaced the whole roof, upgraded the shingles, gutters, window panels, and replaced our fence. He had this booklet where we could pick colors and styles. He even gave recommendations of what goes well together and it turned out very nice. It had been raining a lot recently so a lot of work was postponed but that is all understandable. We are very picky when it comes to stuff being done to our home...meaning we will bother Isaac all hours of the day…BUT at the end of the day Isaac delivered. Call Elevated Roofing and ask for Isaac Price! Best roofing contractor ever!!
We went with Elevated Roofing to repair hail damage to our roof, fence, and ceiling (in one room). The first encounters were Kenny were fantastic; he provided all the information we needed, checked in on questions we had, and offered services at an affordable cost. We had a relatively pleasant experience with getting our roof replaced. Workers showed up bright and early and got to work, even beating a 2 or 3pm rainstorm. Despite some issues with the subcontractors for the fence staining and ceiling in one living room, Kenny and the Elevated Roofing staff have worked hard to make sure that we were happy with our experience and addressed our concerns. We are satisfied with their service.
I really appreciated the clear communication and planning. They did a great job and it was done on schedule with all of the details that we had discussed. There was one thing I wanted to look different on the small roof overhang around the garage and they came back and worked with me to quickly take care of that They did great work and I highly recommend elevated roofing.
They were fabulous. Jeremy Hughes did an excellent job of handling our engagement. He handled all of the different contractors for me and always followed up to see if I was satisfied with the work. He also worked closely with my Insurance company to ensure all damaged items were covered. I HIGHLY recommend Elevated Roofing.
Elevated Roofing went above and beyond to inspect our roof within a short timeline! Fidel our inspector was able to work us into his schedule and made it out to our property in less than 12 hours from or first contact. He did a full assessment of our roof and submitted his findings immediately. Cody provided a detailed summary the findings and gave honest feedback as to how to proceed with the issues identified. Both were extremely professional and courteous throughout the process. I highly recommend Elevated Roofing and will use them again on my home in the future.
Great experience from start to finish. They made the claim process and roof replacement easier than I expected, and every interaction with their staff from the office to the roofers was professional and pleasant. They installed a great looking roof and cleaned up well after they were done. Would definitely use them again!Updated Oct 2018 - Love these guys! Fidel came out for a quick roof tune up after a lot of rain, and was in and out in 15 minutes. Very happy with Elevated - still!
One of the best customer service experience ever! Called 8:00am to report leak on 2 year old and they here by 9:30am to assess leak. The leak was fixed by 10:30am. Fidel and Adrian were knowledgeable, fast and courteous. They were awesome! Can't express enough how good this experience was! FYI...I rarely give 5 stars.
We worked with Virgil at Elevated Roofing and If you are looking for a professional operation, Elevated Roofing is the one.We picked them through a referral, not because they knocked on our door looking for a job after the storm. When we sat down with them they explained step by step what they would do, from working with the insurance adjuster to show what was needed, to consulting with us about the type of roof, color, and option without ever feeling like we were up-sold. Each day they would pick up the yard and tarps so our house didn't look like trash during the process. Once completed they did a full sweep of the yard with large magnets to remove any unseen nails and there were plenty that would have been missed if they didn't take the time to do this. The bottom line is, they tell you whats needed, they help you get it accomplished with the adjuster, they communicate everything, and they are clean. This is the experience you want when needing repairs.
We recently worked with Elevated Roofing to replace our hail damaged roof and had an exceptional experience. The level of professionalism displayed by the entire Elevated Roofing team was commendable. This was the first major home improvement project where I felt completely comfortable letting them run with it from beginning to end. They used the latest roofing technology and building standards leaving me with a roof that will stand up to the North Texas weather. The installation team was on my roof 10 hours a day until the job was done. At the end of each day, they made sure they cleaned up the work site. Their final clean up was so thorough that I have yet to find a nail or piece of trash. Virgil was onsite multiple times each day educating me on the process as it unfolded as well as providing updates. In the years leading up to the roof replacement, we worked with Elevated Roofing to fix leaks in our old roof. That experience was just as exceptional.
My husband and I highly recommend Elevated Roofing. Our hailstorm claim encompassed a myriad of repairs, including a new roof, gutters, windows & screens, garage door, fence & arbor and pool deck. Virgil, Josh and Ben did an excellent job coordinating the different jobs and communicating with our insurance company. We are extremely pleased with the quality of workmanship and materials. Blackwell Pools handled our pool deck and masonry repairs and did an excellent job. Extremely smooth process!
After the hailstorm, I filed an insurance claim, but then I didn't know what to do after that. Elevated Roofing helped me through the entire process, explaining each step along the way. They are very honest and extremely professional. They completed my new roof in just one day and then followed up with windows and gutters. That is what was so nice, they actually followed up to make sure I was happy. Yes, I am! I will recommend Elevated Roofing to everyone from now on!
Feedback from our customers is very important to us and allows us to continue to improve our services and reach our goal of being the best roofing company in North Texas! We greatly appreciate honest feedback as it not only helps us improve, but also helps other home owners to make an educated decision when choosing a reputable company to inspect and potentially replace their roof. There are unfortunately a lot of questionable companies out there and we want to do our best to help homeowners avoid having a negative experience when repairing or replacing their roof.
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