Elevated Roofing Uses ServiceTitan to Strengthen the Customer Experience

AP News recently published an announcement highlighting Elevated Roofing as one of the early roofing contractors working with ServiceTitan as the software company expands its technology for roofing and exterior businesses.

The Frisco-based roofing contractor is using the platform to bring more of its customer communication, sales, field operations and project information into one system. For Elevated Roofing, the move is about making it easier for its team to stay connected while giving customers clearer information throughout their roofing project.

Roofing projects can involve several moving parts, from the initial inspection and estimate to scheduling, material coordination, installation and follow-up. When office and field teams are working across each stage, having information in one place can help reduce gaps and create a more consistent experience for the homeowner.

ServiceTitan’s roofing tools also support features such as appointment reminders, booking confirmations, dispatch notifications, arrival tracking and customer-facing project documents.

Elevated Roofing’s relationship with ServiceTitan comes as the technology company expands further into the roofing industry. ServiceTitan partnered with GAF in 2025 and was selected as its preferred CRM for exterior contractors. Elevated Roofing is already a GAF 3-Star President’s Club member, making the company a natural fit as ServiceTitan develops its roofing platform.

“We’ve enjoyed working with the team at Elevated Roofing and watching their continued growth,” said Nina Katsman, general manager of exteriors at ServiceTitan. “Their willingness to embrace new ideas and invest in their business has made them a strong example of what’s possible when great operators pair their expertise with the right technology.”

Technology has changed considerably since Mike Witte began working in the DFW construction industry in 1995 and later founded Elevated Roofing in 2012. The company continues to adopt new tools that support its growth while maintaining the communication, consistency and accountability customers expect throughout a roofing project.